Data Collection
Survey Programming
DataExpert has a broad software portfolio for survey programming. Therefore, we can implement your survey in the most suitable platform for your individual requirements.
We support all major methods, such as CAWI, CAPI, CATI, TAPI, etc.. At the same time, we develop professional and responsive designs to enable a great experience for respondents on all devices.
We provide you with full technical support for data collection. Data is collected and stored on secured servers which you can access at any time. If required, we can take care of fieldwork monitoring and support you when and where needed.
to the programming of your questionnaire to comprehensive automation solutions.
Technology Transition Support
Market research has become a highly competitive industry. A critical aspect of this is the right choice and intelligent combination of individual technologies. This must meet the project requirements while ensuring maximum cost efficiency.
If you are facing the challenge of a technology change – be it in data collection, data processing, or data visualization – you can rely on DataExpert.
Our technological independence and experience from countless successfully migrated projects make us a reliable partner for your business and ensure a smooth transition.
Get in touch to discuss how we can successfully accompany this transition.
VoC solution implementation
Are you looking for a competent partner to implement your Voice of the Customer (VoC) program professionally and efficiently? DataExpert’s team supports you in the technical implementation of your VoC program.
We work closely with you to select the most suitable technologies for your requirements and to implement your requirements in the best possible way.
We can help you gather customer feedback from various sources such as online reviews, questionnaire responses, emails, customer support tickets, social media interactions, and call transcripts.
But not only that. If required, our team will also support you in all further steps: from analyzing the collected data to setting up the necessary follow-up processes.
Together with our team, find new ways to successfully implement and expand your program and get the most out of the software solution you are using.
As a technology-independent specialist, our service portfolio includes a range of VoC and experience management tools. This enables us to realize projects of different sizes and degrees of complexity in an efficient and effective way.
who know the business challenges of such a program.
Let's find out together how we can support you on your journey.
